This Policy describes how users of the website https://china-family.online (the “Website”), as well as all services, platforms, and applications owned by ChinaClass Global Limited (the “Company”, “We”, or “Our”), process their personal data.
This Policy is governed by the Hong Kong Personal Data (Privacy) Ordinance, Cap. 486 (“PDPO”).
By using the Website and providing personal data, the User agrees to this Policy.
1. What Data We Collect
We may collect the following categories of personal data:
1.1. Contact Information
We do not store full bank card details.
We may receive the following information from payment providers:
We process children’s data only with the consent of the parent or legal guardian who purchased the services.
2. Purposes of Data Processing
We use personal data for the following purposes:
2.1. Provision of Educational Services
3. Legal Basis for Processing
The Company processes personal data based on:
We may transfer personal data only for legitimate purposes.
4.1. Teachers and Company Employees
Access is limited only to the data necessary for conducting lessons.
4.2. Payment Systems and Banks
Examples include:
Examples include:
Examples include:
4.5. Legal Requirements
We may disclose data to Hong Kong government agencies where required by law.
We never sell personal data to third parties.
5. Data Storage
Personal data is stored on secure servers located in:
At the User’s request, personal data may be deleted earlier unless retention is required by law.
6. Data Protection
The Company takes all necessary technical and organizational measures, including:
The User has the right to:
The Website uses cookies for:
9. International Data Transfer
Personal data may be transferred internationally, including to the EU, US, and Singapore, where necessary for:
10. Contact Information
CHINA CLASS GLOBAL LIMITED
Website: https://china-family.online
11. Policy Updates
We may update this Policy by publishing a new version on the Website.
The updated version becomes effective immediately upon publication.
This Policy is governed by the Hong Kong Personal Data (Privacy) Ordinance, Cap. 486 (“PDPO”).
By using the Website and providing personal data, the User agrees to this Policy.
1. What Data We Collect
We may collect the following categories of personal data:
1.1. Contact Information
- First and last name
- Phone number
- Email address
- Parent’s contact information (if the User is a minor)
- Login, password, user ID
- Records of services used
- Subscription status
- Lesson schedule
We do not store full bank card details.
We may receive the following information from payment providers:
- Last 4 digits of a card
- Payment result
- Refund status
- Transaction ID
- Lesson recordings (video/audio) for quality control
- Completed assignments
- Grades and progress
- IP address
- Cookie data
- Device type
- Browser
- Date and time of visit
- Website activity and behavior
We process children’s data only with the consent of the parent or legal guardian who purchased the services.
2. Purposes of Data Processing
We use personal data for the following purposes:
2.1. Provision of Educational Services
- Account creation
- Organization of lessons
- Storage of schedules and progress
- Lesson notifications
- Technical and educational support
- Responses to inquiries
- Payment processing
- Invoicing
- Refunds
- Attendance analysis
- Improvement of educational materials
- Teacher performance evaluation
- News and promotions
- Personalized recommendations
- Advertising campaign analytics
3. Legal Basis for Processing
The Company processes personal data based on:
- User consent
- Contract performance
- Legitimate interests of the Company (such as service improvement and fraud prevention)
- Compliance with Hong Kong law
We may transfer personal data only for legitimate purposes.
4.1. Teachers and Company Employees
Access is limited only to the data necessary for conducting lessons.
4.2. Payment Systems and Banks
Examples include:
- Stripe
- PayPal
- Wise
- Hong Kong banking payment service providers
Examples include:
- Cloud storage providers
- CRM systems
- LMS platforms
- Video conferencing services such as Zoom and Google Meet
Examples include:
- Meta
- TikTok
4.5. Legal Requirements
We may disclose data to Hong Kong government agencies where required by law.
We never sell personal data to third parties.
5. Data Storage
Personal data is stored on secure servers located in:
- The European Union
- Hong Kong
- Singapore
At the User’s request, personal data may be deleted earlier unless retention is required by law.
6. Data Protection
The Company takes all necessary technical and organizational measures, including:
- Encryption of communication channels (HTTPS/SSL)
- Employee access control
- Two-factor authentication
- Data backup
- Protection against unauthorized access
The User has the right to:
- Request access to their data
- Request correction of inaccurate data
- Request deletion of data (“right to be forgotten”)
- Revoke consent
- Restrict processing
- Request data export
The Website uses cookies for:
- Session maintenance
- Analytics
- Personalization
- Marketing
9. International Data Transfer
Personal data may be transferred internationally, including to the EU, US, and Singapore, where necessary for:
- Data storage
- Platform operation
- Payment processing
10. Contact Information
CHINA CLASS GLOBAL LIMITED
Website: https://china-family.online
11. Policy Updates
We may update this Policy by publishing a new version on the Website.
The updated version becomes effective immediately upon publication.
China Class Global Limited
This website and all materials are owned and operated by China Class Global Limited.
General Information
All materials published by the Company are protected by intellectual property laws, including the laws of Hong Kong and international agreements such as the Berne Convention.
Use of materials is permitted only within the scope of this Notice and the Terms & Conditions.
Unauthorized use may result in legal liability.
Protected Materials
The following materials are protected:
Without prior written consent, you may not:
Permitted Use
You may:
Company Rights
The Company reserves the right to:
Violation of this Notice may result in:
CHINA CLASS GLOBAL LIMITED
Website: https://china-family.online
Email: info@china-family.online
This website and all materials are owned and operated by China Class Global Limited.
General Information
All materials published by the Company are protected by intellectual property laws, including the laws of Hong Kong and international agreements such as the Berne Convention.
Use of materials is permitted only within the scope of this Notice and the Terms & Conditions.
Unauthorized use may result in legal liability.
Protected Materials
The following materials are protected:
- video lessons and recordings
- audio materials
- presentations and documents
- PDFs, flashcards, workbooks
- homework assignments
- lesson recordings (individual and group)
- platform functionality and design
- personal account features
- brand materials, logos, and marketing content
- curriculum structure and teaching methods
Without prior written consent, you may not:
- copy or reproduce materials (including screenshots and recordings)
- share materials with third parties
- publish materials online or on social media
- sell or use materials for commercial purposes
- modify or create derivative works
- share account access or paid content
Permitted Use
You may:
- use materials for personal educational purposes only
- access materials within your purchased plan
- download materials only if explicitly allowed
Company Rights
The Company reserves the right to:
- restrict access in case of violations
- seek compensation for damages
- take legal action under Hong Kong law
- monitor usage of materials
- use internally developed materials unless otherwise agreed
Violation of this Notice may result in:
- account suspension
- financial penalties
- legal claims
- other liability under applicable law
CHINA CLASS GLOBAL LIMITED
Website: https://china-family.online
Email: info@china-family.online
China Class Global Limited
When a user submits a contact form on our website and provides their phone number, they may choose WhatsApp as a preferred communication channel.
By submitting the form and accepting this Privacy Policy, the user agrees that China Class Global Limited may contact them via WhatsApp regarding their request, trial lesson, educational services, schedule, payment, service notifications, and relevant educational materials.
OPT-OUT POLICY
Users can opt out of WhatsApp messages at any time by replying “STOP”, “Unsubscribe”, or by sending any message indicating that they no longer wish to receive WhatsApp messages.
After receiving such a request, we stop sending marketing and informational WhatsApp messages to that user.
Contact
CHINA CLASS GLOBAL LIMITED
Website: https://china-family.online
Email: info@china-family.online
When a user submits a contact form on our website and provides their phone number, they may choose WhatsApp as a preferred communication channel.
By submitting the form and accepting this Privacy Policy, the user agrees that China Class Global Limited may contact them via WhatsApp regarding their request, trial lesson, educational services, schedule, payment, service notifications, and relevant educational materials.
OPT-OUT POLICY
Users can opt out of WhatsApp messages at any time by replying “STOP”, “Unsubscribe”, or by sending any message indicating that they no longer wish to receive WhatsApp messages.
After receiving such a request, we stop sending marketing and informational WhatsApp messages to that user.
Contact
CHINA CLASS GLOBAL LIMITED
Website: https://china-family.online
Email: info@china-family.online
